Adding a new user to Cortex

To add a new user to the platform, first direct the user to attempt to log in and authenticate. If the user has the appropriate @domain.xyz, they will be added automatically.  If the user sees an access denied error, this indicates that the user is not authorized to log in and access the app via your SSO tool.

For cloud customers looking to add a secondary @domain.xyz, please reach out to help@cortex.io to have this facilitated for you. This restriction does not apply to self-hosted customers.  

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