Cortex Support
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Recent activity by Cortex Support-
[Deprecated] Scorecards: Real-world examples
Note: This article applies to CQL v1.0. CQL v2.0 is the current version of CQL. If you do not have CQL v2.0 enabled, please contact Cortex support at help@cortex.io for assistance with upgrading. ...
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Scorecards: Real-world examples in CQL v2.0
Note: CQL v2.0 is the current version of CQL. If you do not have CQL v2.0 enabled, please contact Cortex support at help@cortex.io for assistance with upgrading. For scorecard examples with CQL v1...
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Packages Troubleshooting
Sending Packages to Cortex Packages are automatically scraped from your Git repos when using a supported Git integration, or they can be submitted via the API. If using a Git integration to submit ...
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Custom roles
In Cortex, there are four default roles: Viewer, User, Manager, and Admin listed below with their respective permissions in bold and their definitions below them: Viewers have permission to: Vie...
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Scorecard Rule Integration Rate Limit Failures
Cortex offers a wide variety of out-of-the-box integrations compatible with Scorecard rules. Sometimes, a Scorecard may have multiple integration queries with different endpoints, each with its own...
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7. Initiatives and Action items
Scorecards are a great way to organize team members and set goals, but they’re also designed to be aspirational, rather than the drivers of day-to-day actions. While Scorecards will show you progre...
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Best practices for engaging support
At Cortex, we value providing world class service for our customers. To those ends, this article's intent is to outline best practices for engaging with our customer engineering team for support. U...
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AWS Resources and Permissions for Cortex
How to find specific AWS resources and identify the corresponding permissions needed for the integration to work with Cortex. Anything under Cloud Control API that supports both read and list will ...
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How to collect logs when self hosted
Many of our customers choose to run Cortex application in a self hosted manner. At times backend application logs can be needed to facilitate troubleshooting. To ease collection and packaging of th...
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Cortex Enablement Workshops
Cortex Enablement Workshops are live, 45-minute technical sessions with the Cortex Customer Engineering team with the goal of empowering your organization to become self-sufficient experts when nav...