One of the most common causes of plugin visibility problems is the assignment of multiple roles to a single user. When a user has both a default user role and a custom role, these multiple assignments can sometimes interfere with plugin visibility, preventing access to certain plugins even when one of the roles should grant access.
Plugins are typically configured with a minimum role requirement for viewing. Even if a plugin is set to be viewed by users with a specific role (e.g., 'User'), additional role configurations or conflicts may prevent access.
To troubleshoot plugin visibility issues:
Identify all roles assigned to the affected user
Consider removing the default user role
Keep only the specific role with the intended permissions
Test access to verify the issue is resolved
Ensure that the plugin's minimum role requirements align with the roles assigned to users who need access. It's important to carefully manage and verify role assignments to ensure proper plugin visibility.
To avoid plugin visibility challenges:
Maintain a clear role hierarchy
Minimize multiple role assignments when possible
Document role requirements for each plugin
Regularly audit user permissions and role assignments