Many of our customers choose to run Cortex application in a self hosted manner. At times backend application logs can be needed to facilitate troubleshooting. To ease collection and packaging of these logs, you can utilize Cortex's Brain Freeze CLI.
Once installed, you can use brain-freeze k8s logs [options] to fetch the logs for all Cortex related deployments.
You can use brain-freeze k8s dump [options] to dump all installation information.
Post-installation, to provide Cortex with your setup configurations, you can use /brain-freeze
backend info --token="[CORTEX PAT]" --url="[BACKEND HOST]" to get this information. Cortex PATs can be created in Settings -> Personal access tokens in the app.
All commands create a data folder that can be uploaded to a support ticket which will contain the data needed for the Cortex team to debug the issue.
To view other debugging methods available with Brain Freeze, visit our Debugging documentation.
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