General FAQ

• Why are unexpected entities appearing in the “Mine” catalog tab?
• Why are unexpected additional owners showing on an entity?
• Does Cortex support JavaScript or custom CSS in external documentation?
• Can I create custom fallback configurations for entity ownership?
• YAML linter warning when adding a new entity and relationships in the same PR
• How to get usage or adoption metrics

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General Troubleshooting

• I'm getting 400s when I use special characters and the Cortex API
• Team: Cannot select the ownership team on entity page
• How to collect a HAR file
• Self-hosted rate limiting
• My ownership isn't being automatically mapped through GitHub
• Managing data with the API and YAML

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On-Prem Specific Troubleshooting

• (On-prem) Removing a Jira Integration from User Identity Mappings
• GitLab: Unexpected HTTP response 401: invalid_token" troubleshooting
• AWS ElastiCache for Redis Support
• Supported databases for Self-Hosted Cortex
• Error message: Internal Server Error null cannot be cast to non-null type ... PEMKeyPair
• I'm getting a blank screen when attempting to connect account via GitHub OAuth on-prem

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Contact

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