General FAQ

• [Breaking Change] Catalog Changes Announcement
• SOC2 Type II Report & Other Compliance Requests
• Cortex Enablement Workshops
• Product Updates
• Cortex browser support
• Cortex Product Security

See all 24 articles

General Troubleshooting

• Google IDP login
• SonarQube connection: "Component key not found"
• Is there a way to trigger ingestion of the manifest file when adding a new service to Cortex?
• I'm getting 400s when I use special characters and the Cortex API
• I can't click on some of my Teams
• How to collect a HAR file

See all 30 articles

On-Prem Specific Troubleshooting

• Supported databases for Self-Hosted Cortex
• Error message: Internal Server Error null cannot be cast to non-null type ... PEMKeyPair
• I'm getting a blank screen when attempting to connect account via GitHub OAuth on-prem
• How to collect logs when self hosted
• 400 Error Setting up Okta/IdP

Contact

Can’t find what you’re looking for?

Contact us

Or email us at support@cortex.io