If you can't click on some of your Teams, double check the cortex.yaml file for the service(s) to make sure it refers to the Team(s) in question.
If the YAML file does refer to the Team and there is a corresponding Team that exists within Cortex, we'll automatically link to it. If there is not an existing Team, the team name will still be displayed, but will not include an attached link.
For teams manually created through Cortex, in cortex.yaml ensure name matches the team’s tag and provider is CORTEX. Make sure the team has at least one active user added to it in the Cortex UI.
x-cortex-owners:
- name: <cortex team tag> type: group provider: CORTEX