When submitting custom events with URLs, you may occasionally encounter validation errors related to URL formatting. These errors typically appear as: 'Property "url" is not properly formatted'.
If you're experiencing URL formatting errors with your custom event submissions, follow these troubleshooting steps:
1. Verify Your URL Has a Valid Top-Level Domain (TLD)
Ensure that the URL you're submitting includes a recognized top-level domain (such as .com, .org, .net, etc.). URLs without valid TLDs may be rejected by the validation system.
2. Address Internal Domain Issues
If you're working with internal domains (such as company-specific domains that aren't publicly registered), you may encounter validation issues. In these cases:
Ask about adding your internal domains to the allowlist
3. Temporary Workarounds:
Use the corresponding IP address instead of the domain name in your URL
Note that using IP addresses may not be ideal if hostname matching is critical for your services